By accessing or using our app/website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. General Overview

MinitPe is a quick commerce platform that facilitates services across various domains, including:

1. Food – Ordering and delivery of food from partnered restaurants and vendors.
2. Grocery – Home delivery of grocery essentials and daily needs.
3. Pharmacy – Delivery of medicines and healthcare products from verified pharmacies.
4. Taxi – Ride-hailing services for convenient transportation.
5. Shopping (E-commerce) – Online marketplace for a variety of goods and essentials.
6. Agro/FPO – Support and delivery services for agricultural and farmer-producer organizations.
7. Construction – Supply and delivery of construction materials and tools.
8. Thrift – Buying and selling of second-hand goods.
9. Parcel – Courier and package delivery services.

These terms govern the use of our platform, including transactions, content, and services provided.

2. User Eligibility & Account Registration

1. You must be at least 18 years old to register and use MinitPe.
2. Users must provide accurate, complete, and up-to-date information during registration.
3. Maintaining confidentiality of account credentials is the user’s responsibility.
4. MinitPe holds the right to suspend or terminate accounts if false or misleading information is detected.

3. Services & Usage Guidelines

1. Users can browse, order, and avail of services based on availability and location.
2. MinitPe acts as an intermediary between customers and vendors/service providers.
3. Orders are subject to stock availability and delivery constraints.
4. MinitPe reserves the right to modify, update, or discontinue any service without prior notice.

4. Payments, Pricing & Refunds

1. Prices displayed on the platform are subject to change and may vary based on demand, location, and vendor policies.
2. Payments must be completed via approved payment gateways available on the platform.
3. Refunds and cancellations are subject to the specific policies of each service category and vendor.
4. Refunds may be processed only in cases of service failure, incorrect deliveries, or unavailability of an item.

5. Delivery & Logistics

1. Delivery times provided are estimates and may vary due to unforeseen circumstances.
2. Users are responsible for providing accurate delivery addresses.
3. Failed deliveries due to incorrect addresses or recipient unavailability will not be refunded.
4. MinitPe is not liable for damages or losses caused by third-party vendors or delivery partners.

6. User Responsibilities & Restrictions

1. Users shall not misuse the platform for fraudulent transactions or illegal activities.
2. Content shared by users (reviews, comments, etc.) must be respectful and comply with platform guidelines.
3. Any violation of platform policies may result in account suspension or legal action.

7. Vendor & Partner Responsibilities

1. Vendors must provide accurate product descriptions, pricing, and availability.
2. Vendors are responsible for the quality, fulfillment, and disputes related to their services.
3. All listed products and services must comply with local laws and industry standards.

8. Privacy & Data Protection

1. MinitPe collects and processes user data in accordance with its Privacy Policy.
2. Personal data will not be shared with third parties without user consent, except as required by law.
3. Users are responsible for securing their personal and payment details.

9. Dispute Resolution & Liabilities

1. MinitPe is an intermediary and is not directly responsible for vendor-related issues.
2. Users must attempt to resolve disputes with vendors first before escalating to MinitPe’s support.
3. MinitPe’s liability is limited to the extent permitted by law.

10. Modification & Termination

1. MinitPe reserves the right to modify these terms at any time without prior notice.
2. Users are encouraged to review the terms periodically.
3. Continued use of the platform after updates constitutes agreement to revised terms.

11. Governing Law & Jurisdiction

1. These terms shall be governed by and construed in accordance with the laws of India.
2. Any disputes shall be resolved exclusively in the courts of Keonjhar, Odisha, India.

12. Contact Information

For further inquiries, please contact our support team at support@minitpe.com.

By using MinitPe, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.